Best Western Plus North Odessa Inn & Suites

Desk clerk at midnight, very thorough and welcoming. Impressive. Also, a general comment: the quality and condition of your poperty so far exceeds our experiences of the past 2 to 3 years at Wyndham (QI mostly), Choice and others that we are in shock. At your property's price point we have come to expect slum conditions.

The staff was exceptionally friendly, helpful and curteous. We enjoyed our breakfast. The bed was comfortable, though we always bring our pillows. The pillows were not great, as in most other places.

Breakfast was good, sometimes slow waiting on things coming out but the staff was working hard. Loved all of the options to fit a variety of palettes. All of the staff were friendly and attentive. The option to get more linens and toiletries was available and easy to do. We also loved that they had a laundry room available for guests. The sweet clerk, Deandrea even went out of her way to take a picture of our entire family before we departed.

This was our first time staying in a Best Western and we only tried it because we had read really great reviews. We were pleasantly surprised by the quality and the service. Will definitely stay here again on our next trip.

The breakfast at Best Western was amazing. The staff there was great and friendly.